What is your Return Policy?
The following conditions apply to refunds/exchanges:
1. An item may be returned or exchanged within 14 days (postmarked) of our shipping date.
2. Item must be in new/unused condition with all original tags and packaging
3. NO COD's accepted.
4. NO returns on custom orders.
5. Shipping costs are not refundable, unless a mistake was made on our end.
6. Items are refunded to the same credit card with which the order was originally placed or through paypal.
7. Returns or exchanges will not be accepted for items on SALE.
8. Please make sure to specify what you wish to do (Refund / Exchange. If exchange, what would you like to exchange to).
9. Unauthorized returns will be refused.
10. All Returns/Exchanges will be processed within 14 Business days of receipt to our office. If you need your exchange order in a hurry we recommend placing a new order and sending the Return/Exchange products for a refund.
11. Any returned items are subject to a 15% restocking fee.